Cubicals, calls, and stuff--oh my!

Okay, so I actually ran out of stuff to list for the title, but this is the obligatory new job post. That's right, I finally got my big post-grad, big girl job. Which, I guess if I were much of an adult, I wouldn't refer to it as that, but eh.

As of Wednesday, I'm training to become part of the Resolutions Team for Home Depot's corporate office. That means I'm issuing customer concessions and solving problems for the biggest home store in the world! Omg. Right now, I'm basically just listening in on phone calls (complaints) and watching the other members of the team do their work. I did get to key in a few gift cards, but more on that later.

So, day one:

There are 4 of us from the recruiting firm (it's not a temp agency, it's a recruiting firm) who started in Resolutions. We arrived at the large concrete and glass building at 8a like we were told and waited in the lobby for someone to give us further instructions. And although we're all young adults (actually, one girl told me she's 28), we were like children on the first day of kindergarten. The room was silent. Every time someone came through the door, we picked our heads up hoping they were coming for us. Most people just breezed through with a kind smile before swiping their keycard and moving through the door at the back of the lobby. We were silent. And scared.

Melissa, a Supervisor from our department, finally came in at about 8:05a (though it felt like we had been waiting much longer) and retrieved us like we were the last kids at daycamp. "I'm sorry," she said hurriedly like she had just ran down the six flights of steps it would have taken to get from Resolutions to the lobby. "They told me you all would arrive this morning but I didn't know where to find you." No one said anything. She motioned us to follow her and we did.

We all herded into the elevator and Melissa pressed 6. The top floor. The elevator is half glass, so I watched as we slowly ascended into the air. The elevator slowed feet from the ceiling and then lurched to level with the floor. We all filed out after Melissa and followed her into the office.

The office floor was about what I expected: a large room filled with cubicles and people buzzing around doing work. Melissa then began assigning us to employees to shadow for the day. I was assigned to Ammie. She was very nice and enthusiastic. I liked working with her. Under her. Watching her. She has the efficiency of an elementary school teacher: very patient and always smiling.

At 10a, though, it was time for Ammie to go to lunch. Since I didn't know any of the other temps, I just went to the large break room on the third floor (which Ammie showed me)and read my book. Alone. Because it was so early in the morning, I guess no one else was on lunch so it was pretty empty. Which I didn't mind; I always value good reading time.

When I got back, Melissa informed me that I'd be moving to someone else's desk. She wanted Ammie to work on another task. So I moved to work with Lakesha. Everyone calls her Kesha though (like Keisha, not Ke$ha). She was more comfortable than Ammie. She joked around with the other team members and was way more relaxed. I guess she's been there longer. Anyway, I did some work with her and then I had to move again.

This time it was Carlos. There was already another temp with Carlos, but he let me sit in. It was a little cramped with three people in big rolly chairs--wow, I just realized I typed "rolly chair" and not office chair--into one cubicle. Carlos is what you would call a class clown. He moved around the office talking and joking. It was interesting. I can't really say I learned much from shadowing Carlos. But it was still interesting.

So, yeah, that's about how it's going so far. I'm excited to have a 9-to-5 and be all corporate America-y. Actually, it's 8a-5p, but yeah.

More to come! (hopefully)

.:~o*'Kaylyn'*o~:.